1. Acceptance of Terms
By accessing or using the Xylo Markets trading platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not access the Service. These Terms constitute a legally binding agreement between you ("Client") and Xylo Markets Limited ("Xylo", "we", "us").
2. Eligibility
You must be at least 18 years old (or the legal age in your jurisdiction) and have the legal capacity to enter into a binding contract. Xylo Markets does not accept clients from certain restricted jurisdictions, including but not limited to the United States, Iran, North Korea, and any country subject to OFAC sanctions.
3. Account Registration
You agree to provide accurate, current, and complete information during registration. Identity verification (KYC) is mandatory under applicable anti-money-laundering laws. We reserve the right to refuse or terminate any account at our discretion.
4. Trading Risks
Trading leveraged derivatives carries a high level of risk and may not be suitable for all investors. You may lose more than your initial deposit (subject to negative balance protection where applicable). Past performance is not indicative of future results.
5. Fees & Commissions
Spreads, commissions, swap rates, and other charges are disclosed in your account specifications and on our website. We reserve the right to modify fees with 7 days' notice to clients.
6. Order Execution
Xylo operates a No-Dealing-Desk (NDD) execution model. Orders are routed to our liquidity providers without intervention. Slippage may occur during volatile market conditions or news releases.
7. Client Funds
Client funds are held in segregated trust accounts at Tier-1 banking institutions in the United Arab Emirates and partner jurisdictions, separate from company operating funds. Xylo Markets maintains professional indemnity insurance covering up to US$1 million per client claim, subject to policy terms.
8. Termination
Either party may terminate the agreement with 30 days written notice. Xylo reserves the right to immediately suspend or terminate accounts in cases of fraud, market abuse, or breach of Terms.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any dispute shall be subject to the exclusive jurisdiction of the courts of Dubai.
10. Contact
For questions regarding these Terms, contact legal@xylo.markets or write to: Xylo Financial Services Ltd, Office 2403, Boulevard Plaza Tower 1, Sheikh Mohammed bin Rashid Blvd, Downtown Dubai, P.O. Box 334036, United Arab Emirates.